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The Scottish Consumer Council - Scotland's consumer champion

Current News

PLEASE NOTE THAT THIS SITE IS NO LONGER UPDATED. To see the work of Consumer Focus Scotland, click here.

Digital Diaries report from June 2008 is available here

SCC Welcomes OFT Tough Stance on House Builders
25 September 2008
The Office of Fair Trading is today publishing a report into the house building sector following a series of concerns brought to it by the Scottish Consumer Council and its UK counterpart, the National Consumer Council.

Prisoners to pay a fairer price for calls
22 September 2008
Providers of prison phone calls have been told by Ofcom today to reduce their prices and renegotiate the contracts following a super-complaint issued to the regulator on 24 June 2008. The complaint was issued by the Scottish Consumer Council (SCC) alongside the National Consumer Council, and Welsh Consumer Council (WCC), with the support of the Prison Reform Trust (PRT).

Press release for the SCC report 'Improving Consultation on Rural School Closures'
Scotland's foremost consumer watchdog is calling on the Scottish Government to overhaul the way consultations on proposed school closures are run.

Full report is available here

Summary report is available here

Consultation response is available here

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Consumer Complaints

If you have a consumer complaint, contact Consumer Direct

Alternatively, check our consumer advice information

Events

The University of Glasgow is holding their 10th annual Food, Diet and Health conference on Tuesday 28th October. More details can be found here.

Childhood obesity: working together for a healthier future
Monday 10 November
This one day conference will examine how the Scottish Government intends to tackle increasing rates of childhood obesity, through the Healthy Eating, Active Living action plan and the broader strategy for a healthier Scotland. More info can be found here.

Our purpose is to make all consumers matter. We are an independent policy organisation with a solid foundation in consumer research. We have a special focus on the needs of disadvantaged consumers. Over the years, we have been able to bring about real benefits for consumers across the broad range of issues which affect people’s lives.

We work to represent consumer interests to policy-makers, regulators, service providers and suppliers. We research the experiences of consumers and identify how the provision of goods and services can be improved for everyone.
More about the SCC

The SCC is affiliated to the National Consumer Council (NCC) and the Welsh Consumer Council (WCC).

National Consumer Council (NCC)

Welsh Consumer Council (WCC)

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